Need help with something you purchased recently? Our Customer Happiness team will be happy to assist!

Here’s how you can contact them:

  1. Drop them an email at
  2. Chat with them via the Fave app! Just tap on ME > HELP CENTRE > TALK TO US.
  3. Follow and message us on Facebook – just search for Fave Malaysia.

And if you just want to drop by and say hi, or rave about that life-changing piece of cake you had recently, we’re all ears too!